ESTIMATED ARRIVAL TIME = SCULPTING TIME + SHIPPING TIME
Usually, the estimated arrival time is about 30-40 business days after you place an order.
It depends solely on the sculpting time in addition to the shipping method you select during checkout.
Fabrication process timelines:
Standard production time: 10-15 business days
Expedited production time:7-10 business days
What is the shipping time and cost?
Standard shipping : 20-35 business days-$15.95（worldwide）
Fast shipping : 10-20 business days - $25.95（worldwide）
How will I know my order has shipped?
You will receive a shipping confirmation email once your order is ready to ship. Please note that orders may take up to 10-15 business days to process before they are shipped due to customized work involved. Once you have received this email please allow 24-48 hours for your tracking number to update
Please keep in mind delivery dates may change due to inclement weather conditions or holidays.
Do you ship internationally?
We happily fulfill international orders! Our production time will be the same and shipping costs vary depending on where the order is going. Depending on your home country a customs tax may be applied in addition to your shipping cost.
If your personalized product was remade, your order might be delayed. Only those items that passed the quality inspection process can be sent out, with our standards and aim to supply you a perfect gift.
At this time, we do not ship to APO/FPO addresses or college dorms. Shipments to Alaska, Hawaii, or Puerto Rico may exceed normal delivery time.
Expedited shipping is not offered to P.O. Box shipping addresses.
We do not offer overnight shipping.
If you have any questions, please feel free to contact us via email:firstname.lastname@example.org